Heartland Women's Healthcare, an Advantia Health partner is GROWING and looking to add a member to our team. We are seeking a full-time Medical Records Clerk to join our growing healthcare team! This role is a remote position.
Summary/Objective
Maintains patient files and statistics. Responds to requests for medical records. Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Job Responsibilities:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and other physician offices; retrieving information from automated printer.
- Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
- Initiates the medical record by creating and processing the patient care record folder.
- Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
- Processing medical record releases in a timely manner.
- Retrieves medical records by following chart-our procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
- Keeps health care providers informed by communicating availability or unavailability of the record.
- Maintains quality results by following practice standards.
- Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
- Maintains patient confidence by keeping patient records information confidential.
- Serves and protects the practice by adhering to professional standards, practice policies and procedures, federal, state, local requirements, and practice standards.
- Enhances medical records and practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Scan in old paper charts, all loose papers, and explanation of benefits into the admin file.
- Submit all prenatal information to appropriate hospitals.
- Responsible for the release of records.
- Answer overflow phone calls and make appointments, answer patient questions, etc.
- Interface with outside clinics, hospitals, insurance companies, law firms and patients regarding medical records.
- Document and keep log records of all contraceptive devices.
- Being accessible to the providers and staff for medical record requests.
Qualifications:
- High School diploma or equivalent.
- Customer service experience preferred.
- Good written and verbal communication skills with a strong attention to detail.
- Ability to work independently.
- Excellent competency with computer navigation and data entry.
About Heartland Women’s Healthcare:
Heartland Women’s Healthcare coordinates convenient personalized healthcare for all women in all stages of life utilizing innovative technology within a warm and welcoming environment. Our team of Doctors, Certified Nurse Midwives and Nurse Practitioners offer a full range of obstetric and gynecologic services through our multiple offices located throughout Southern Illinois and St. Louis, Missouri.
To provide the highest quality patient care available, Heartland Women’s Healthcare is partnered with Advantia Health. Advantia is transforming healthcare for all women – setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.
Learn more at: www.usaobgyn.com
Please Note: COVID-19 and Flu vaccination or an approved request for accommodation is required as a condition of employment.
Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage EOE M/F/D/V.